⭐⭐ Please read for information about scent options and ordering
Brighten someone's day with a customizable soy candle! (pssst - it's way better than a greeting card!)
⭐⭐How to order a candle:
-Select which scent and size you’d like your candle
-Your candle will be made to order and shipped from our studio in 2-3 business days.
-No mock ups will be sent unless otherwise requested.
Blackberry Vanilla - A blend of ripe berries and sweet vanilla
Cinnamon Roll - Rich cinnamon notes blended with fresh dough and cream cheese icing
Fresh Linens - Smells just like fresh line dried linens
Island Vacation - A blend of orange, pineapple, apple, lemon, coconut, rum and vanilla
Lavender Fields - A classic lavender fragrance
Lemon Verbena - A fresh and clean kitchen lemon scent
Sea Salt & Orchid - A spa-like blend of sea salt, ozone, jasmine, wood, and tonka bean
Tropical Oasis - a blend of green leaves, guava, plumeria, jasmine, gardenia, and powdery musk
Vanilla Sugar - A classic sweet vanilla fragrance with slight notes of caramel
White Tea & Ginger - A blend of white tea, lemongrass, orange, jasmine, with a base of orange blossom, cedar, ginger, and musk (a new blend as of 8/3/2020)
To view all available scents, see the description of this listing: https://www.etsy.com/listing/689969884
-Personalizations submitted with this candle will be printed on the candle IN ADDITION TO the text shown in the photographs.
-Personalizations are added as a second label on the opposite side of the candle.
-The font used will be one of the fonts from the original label design. If you have a preference on which font is used (if the original label design uses more than one font) please specify which you prefer with your personalization.
⭐⭐Candle Size Information:
-Candles are measured by weight of the contents of the jar.
-3.5 oz candles are best for small rooms or for testing out a new scent. These candles have a burn time of approximately 20 hours when properly cared for.
-9 oz candles are better for larger rooms such as bedrooms. These candles have a burn time of approximately 50 hours when properly cared for.
-To view differences in candle style, please refer to the listing photos. The 3.5 oz jar comes with a black PLASTIC lid. The 9 oz jar comes with a METAL lid.
Typical processing time noted above is the amount of time it takes for your order to be made and does not include time spent in transit once shipped. Transit time once shipped is typically 2-5 business days - if you need your order sooner than these times allow, you may upgrade your processing time by adding this item to your order: https://www.etsy.com/listing/742590118 (in times of increased orders, the option to rush the processing time may be unavailable). You may upgrade shipping speed at checkout. Please note that these are two separate upgrades - upgrading shipping speed does not also upgrade processing time and vice versa.
Want 20% off every order? Copy and paste this URL into your browser: http://eepurl.com/gtldJz and sign up for our email newsletter to get the coupon code instantly.
1-3 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 5 days of delivery
Ship items back to me within: 14 days of delivery
Request a cancellation within: 6 hours of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
Typically orders are processed within 3 business days. Most packages arrive within 3-5 business days after shipping for a total estimated time to arrival being within 6-9 business days. However, transit times are not guaranteed and no refunds will be given due to packages taking longer in transit than expected.
Please see the next FAQ titled "How do I rush my order?" if you need your purchase sooner than 6-9 business days.
Transit times are not guaranteed once your package is in USPS possession, even if upgraded to Priority shipping, as USPS does sometimes experience delays due to volume or weather.
If you need to receive your order more quickly than our standard 6-9 business day time window, you may purchase upgraded shipping at checkout. The upgraded shipping option is Priority Mail, which has an estimated transit time of 1-3 business days.
You may also add this item to your order: https://www.etsy.com/listing/742590118 to bump your order to the top of our processing queue. Orders placed before 5pm EST with the rush add on will ship next business day.
⭐⭐ Rush Processing orders placed after 5pm EST ship in two business days. ⭐⭐
We can completely customize our candles just for you! You may add pictures, business logos, names, sayings, etc - your imagination is the only limit. Please send us a message with your idea and we will get back to you within 24 hours with a mock up label.
Orders may be cancelled within 6 hours of purchase as long as the order has not yet shipped. Orders that have been shipped cannot be cancelled.
If you'd like to return or exchange your item, please contact us within 5 days of receiving your package for return instructions.
The buyer is responsible for all return postage costs and ensuring the returned item makes it back to us in new, unused and undamaged condition. We are not liable for return packages sent without tracking (or if the tracking number is lost/misplaced) that do not arrive.
All returns/exchanges are subject to a restocking fee of 20% of the merchandise value (for returns, this amount will be deducted from the refund amount) and original shipping paid will not be refunded.
In the event that a package is returned to us (due to insufficient address or otherwise), the buyer is responsible for reshipping charges plus a returned package fee of 20% of the merchandise value.
We will contact you if your package is returned to us. Returned packages will be held for 14 days from the date we contact you. If we have not been provided with a valid address to reship the package to and/or the return package fee plus reshipping charges have not been paid after 14 days, the buyer will be refunded their order value minus original shipping paid and our restocking fee of 20% of the original amount paid for the merchandise.
If your item arrives broken or damaged, please retain all packaging the item arrived in as well as the damaged item. Contact us as soon as you can with photos of the damaged item and all of the packaging - photos are required for us to process any damaged/broken item claims. Once photos of the item and packaging have been received, we will begin the damaged/broken item claim process and ship a replacement out free of charge within two business days. Claims made without photos of the item and packaging are not eligible for a replacement item.
All current sales will be directly reflected on the item price shown.
However, you may get an unlimited use 20% off coupon code by copying and pasting this link into your browser and filling out the form on that page:
Sign up using the form provided to get the coupon code instantly sent to your email inbox.
All listings in our shop are eligible for this coupon code - if you come across and item that the code isn't working for, please let us know and we will fix it!
Sale prices and coupon deals cannot be applied to previous orders. 20% off coupon cannot be combined with other offers or sales.
We do offer all of our candle designs at wholesale pricing! Send us a message to inquire about wholesale pricing and availability or order via our convenient "Wholesale and Bulk" listings. You can find this section on the left-hand side of our shop page.
Please do keep in mind that depending on your location and the time of year there is a possibility that slight candle melting may occur. The wax we use is 100% natural soy wax without any artificial stabilizers and has a melt point of 120 Fahrenheit - warm places such as direct sunlight or sitting in a mailbox may cause candles to reach that temperature. We suggest having your items mailed to a PO Box or a place where you will be able to retrieve them quickly if you live in a hot climate.
We do not offer refunds for candles that experience melting in shipping, but if there is a melting issue please contact us for advice on how to best remedy the situation.
***ALLERGY WARNING - PRODUCTS MAY HAVE COME INTO CONTACT WITH NUT PRODUCTS, WHEAT, or SOYA.***
Most bath and body products in our store also contain Coconut Oil, Shea Butter, Sunflower Oil, and/or Avocado Butter. Any products may have come into contact with these or other allergens, such as almonds, peanuts, and other tree nuts. Please read ingredients listed carefully and/or send us a message for more information.
Our products are not made in an allergen free environment.
Corn-based packing peanuts may be used in packaging your order.
If you or a gift recipient has allergic reactions to any of the ingredients either in these products or possible contaminants, we recommend not using any products in our store.